The purpose of this privacy policy

This privacy policy covers One Small Thing’s collection, processing and storing of users’ data from our digital platforms, including this website, mailing lists and social media platforms. It contains our commitments to keeping users’ data safe and information to help users understand and make decisions about their interactions with the charity. 


We respect your privacy and strive to comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).  We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.


Use of Cookies

This website uses cookies to improve the user’s experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.  A cookie is a text file that sits on your device designed to tailor website content for you or help a website’s functionality work. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. Our system will issue cookies to your computer when you log on to the site. However, you can set your web browser to refuse cookies. Some of the services we use such as Google Analytics, set cookies to allow us to gather anonymous data about your usage of our website. Browsers usually will allow you to refuse cookies but this could have a negative impact on the usability of many websites.


Events and training

When you book in to an event run by One Small Thing, we will take the data necessary to ensure you can attend and participate in the event, such as your name, email address, job title, dietary requirements and any access requirements. Unless you expressly tell us we can continue to communicate with you (such as by signing up at the event, or subscribing online to one of our mailing lists), we will only use your data to send you reports issuing from the event you have attended. We will retain your data for approximately one year after the event unless you have signed up to receive any ongoing communications from One Small Thing.



If you make a payment to One Small Thing via our website, we will collect your personal and payment data in order to process the donation and to confirm with you that we have received it. Payments are processed using secure software. Your name and any message you’ve sent us as part of the donation process will only be displayed on our website if you have ticked the relevant box expressly giving us permission to publish this information.


External Links

One Small Thing aims only to include safe and relevant external links on our website; however, users are advised to adopt a policy of caution before clicking any external web links as we cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and this website and One Small Thing cannot be held liable for any consequences or damages caused by clicking links to any external websites.


Opting in to digital communications from One Small Thing

We collect and process your data in order to provide you with news and information about our work. We keep your data secure and will not share it beyond  the charity.


Newsletter, training and events information

If you sign up to receive our regular newsletter, we will hold and process your data (name, email address and organisation name and job title if you provide these). We will use tracking data in our mailing software Squarespace to analyse engagement with the newsletter and to improve its content and distribution on an ongoing basis. We will not use your data for any other purpose or share it with any other organisation. You can opt out of receiving the newsletter at any time using the link in the footer of the email or by emailing